Frequently Asked Questions
Everything you need to know about shopping at YOKI Tackle.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy for fishing gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene and safety reasons, used lures and custom-spooled reels cannot be returned.
Are your products covered by a warranty?
Yes, all premium rods and reels purchased through YOKI Tackle come with a one-year manufacturer's warranty against defects in materials and workmanship.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer professional advice on gear selection?
Absolutely! Our team of experts is available via live chat or email to help you choose the perfect tackle based on your target species and fishing environment.